Legal information
Privacy Policy
Effective date:
This policy explains how we handle information you send by email, information used in service communications, and data processed through website analytics tools.
Information we collect
We may collect information you choose to send by email, such as your name, email address, company or store details, product links, images, specifications, supplier information, target country, order volume, packaging requirements and messages. Analytics tools may also process technical information such as IP address, device, browser, interaction data and pages visited.
How we use information
We use information to respond to requests, review sourcing feasibility, prepare quotes, communicate with suppliers or logistics providers, coordinate purchases, arrange packaging or shipping, improve the website, prevent abuse, and maintain business records.
Website analytics tools
We use website analytics tools to understand visits, traffic sources and how people navigate or interact with our pages. Depending on the tools and settings in use, they may process IP addresses, browser and device details, referring pages, page URLs, timestamps, clicks, scrolling and other interaction data. Cookies or similar technologies may be used where applicable.
Sharing
We may share necessary project information with suppliers, factories, logistics providers, payment processors, contractors, advisors, or service providers when needed to deliver the requested service or comply with legal obligations.
Retention
We retain information as long as reasonably necessary for service delivery, business records, dispute handling, security, and legal compliance.
Your choices
You may request correction or deletion of certain information by contacting [email protected]. Some records may be retained when required for legitimate business or legal purposes.